Privacy Policy
Date of Last Update: January 15, 2025
At Alpha Stocks, we take your privacy seriously. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you use our services.
1. Information We Collect
- Account Information: When you sign up for an account, we collect personal information such as your name, email address, phone number and address. This information is necessary for creating and managing your account, communicating with you, or for identification purposes.
- Subscription Information: When you subscribe to our services, we collect information about the service you've subscribed to, plan information such as plan name, whether it's monthly, yearly, or lifetime access, and any associated features or benefits.
- Course Enrolment: When you enrol in courses, we collect information about the courses you've enrolled in, your progress, quiz scores, and assignments completed. This data helps us personalise your learning experience and track your progress.
- Payment Information: If you make purchases on our platform, we collect billing information such as credit card details or other payment methods. This information is used to process your payments securely.
- Device and Usage Information: We may collect information about your device, browser type, IP address, and browsing patterns. This data helps us improve our services, troubleshoot technical issues, and prevent fraudulent activities.
2. How We Use Your Information
- Service Delivery: We use your information to deliver the services you've subscribed to and provide support related to your subscription.
- Course Delivery: We use your information to deliver the courses you've enrolled in, track your progress, and provide support related to your learning experience.
- Personalisation: We may use your data to personalise your learning journey and experience, recommend courses and plans, and suggest relevant content based on your interests and activity.
- Communication: We may send you notifications, updates, promotional offers, and important information related to your account or courses.
- Analytics: We analyse data to understand how users interact with our platform, improve our services, and enhance user experience.
3. Data Security
We implement security measures to protect your personal information from unauthorised access, disclosure, or alteration. We use encryption, secure payment gateways, and regularly update our security practices to safeguard your data.
4. Sharing Your Information
We do not sell, rent, or share your personal information with third parties for marketing purposes. However, we may share data with trusted service providers who assist us in delivering our services, processing payments, or analysing data on our behalf. These providers are contractually obligated to maintain the confidentiality and security of your information.
5. Retention of Your Personal Data
We retain your personal data only as long as necessary for the purposes outlined here, or to comply with legal obligations, resolve disputes, and enforce our legal agreements.
6. Your Choices
You have the right to update or delete your account information, manage your communication preferences, and opt out of certain data processing activities. However, please note that some features or services may require certain information to function properly.
7. Children's Privacy
Our service is not intended for anyone under the age of 13. We do not collect data from children without verifiable parental consent.
8. Links to External Websites
Our service may link to third-party websites. We are not responsible for the privacy practices of those external sites and encourage you to review their privacy policies before sharing any personal information.
9. Changes to Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any significant changes and seek your consent if required by law.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at parashuramdesai.ra@gmail.com.